FAQ

Usual Shipping Times:

2-4 Business Days: Processing, Packing, and Handling.

4-7 Business Days: Delivery to your door (with Tracking ID to track all orders).

All orders come with a live Tracking ID to ensure prompt delivery and peace of mind. If you have any questions, please contact our friendly customer service team at sales@parragonwallet.com

Please remember:

• Days are expressed as working days which are Monday to Friday, and does not include weekends or regional public holidays. 
• General time frame does not take into account delays at the delivery destinations customs clearance
• During certain peak shopping seasons, or during large sales, processing and dispatch time may  increase.

Please Note: Customs and/or import duties and taxes may apply in your country upon arrival. In these cases, the charges are paid for by the customer and Parragon Wallets is not responsible for these additional fees. If you are unsure, please kindly check with your local tax and import offices.

All our orders are shipped with International Shipping Numbers. Once the order leaves our office, we send a tracking number to your email which will allow you to track the parcel online.

You can also Click Here to be taken to the parcel tracking service where you can enter your Tracking Number.

We offer a Risk-Free 30-Day Satisfaction Guarantee with 100% Money Back.

Because we know you'll love the Parragon Smart Wallet.

If you have any questions regarding the refund process, you can read our Refund Policy for further details on how Parragon handles Refunds and Returns, or alternatively you can email us at sales@parragonwallet.com and our friendly customer support team will be glad to assist.

We offer 100% Secure Checkout for all payment options. Our store accepts Google Pay, Mastercard, Visa, American Express & Paypal. Simply choose your payment option at Checkout and we will send you a receipt of payment immediately after payment.

Parragon does not store any customer payment details for security reasons. All payments are encrypted and 256-Bit SSL secured. All card purchases are processed directly with your bank to ensure a 100% Secure Checkout.

All products ship with International Tracking numbers to ensure prompt, safe and secure delivery. Products can be tracked as soon as they leave our shipping warehouse and tracking numbers are sent directly to your email.

We accept all credit card payments from all major providers via the strongest financial encryption technology available on the market (256-Bit SSL Security), as well as PayPal and Apple Pay. Parragon does not store any customer payment details to safeguard the security and anonymity of all our customers. All card purchases are processed directly with your bank to ensure a smooth and flawless 100% Secure Checkout. Additionally, Parragon is constantly monitored closely by an astute team of customer service experts to ensure the utmost unbridled satisfaction of our valued customers.

We also offer lightning-fast Free Express Delivery on all orders (6-14 business days incl. processing) to ensure you receive your Smart Wallet with haste, so you can make the switch as soon as possible. All products ship with International Tracking numbers to ensure prompt, safe and secure delivery with peace of mind and confidence for our customers. Products can be tracked as soon as they leave our shipping warehouse and tracking numbers are sent directly to your email for your convenience.

We offer a Risk-Free 30-Day Satisfaction Guarantee with 100% Money Back, which we happily stand by as we are super confident you'll love our Smart Wallet no matter what.

So what are you waiting for? 

Make the Switch to Simple.